July 28, 2026

KP unveils digital transformation roadmap to modernise public services by 2030

PESHAWAR  –  Chief Minister Muhammad Sohail Af­ridi on Thursday launched the Khyber Pakhtunkhwa Digital Transformation Policy and Roadmap 2030, outlining a long-term strategy to modernise pub­lic administration, expand digital pub­lic services and strengthen the prov­ince’s digital economy.

Speaking at the launch ceremony at the Chief Minister’s House, Mr Afridi said the policy would provide a com­prehensive framework for promoting digital governance, improving service delivery and enhancing transparency and efficiency across government de­partments.

He said the provincial government remained committed to advancing digital reforms in line with its vision of a “Digital Khyber Pakhtunkhwa”, adding that technology would play a central role in improving governance, institutional performance and eco­nomic growth.

The Chief Minister praised the Khy­ber Pakhtunkhwa Information Tech­nology Board (KPITB) and partner organisations for preparing the poli­cy through a consultative process in­formed by international best practices.

According to the policy, the roadm­ap is built around five strategic pil­lars, nine strategic objectives, 32 thematic domains and 915 inter­ventions, supported by phased im­plementation plans, clearly defined institutional responsibilities and monitoring mechanisms.

Mr Afridi said the gradual transition to paperless governance and digital public administration would improve transparency, accountability and ad­ministrative efficiency while reducing unnecessary human intervention in of­ficial processes.

He added that government servic­es would increasingly be delivered through integrated digital platforms, enabling citizens-particularly those in remote areas-to access public services more quickly and conveniently without repeated visits to government offices.

Highlighting the importance of emerging technologies, the Chief Min­ister said the government was invest­ing in artificial intelligence and ad­vanced digital skills to prepare young people for employment, freelancing, entrepreneurship and innovation in the digital economy.

He also said the policy would pro­mote environmentally sustainable digital infrastructure, reduce paper consumption and operational costs, and support green information and communications technology initia­tives, including the establishment of a Carbon Credit Registry.

Referring to broader governance re­forms, Mr Afridi said the provincial government had collected Rs150 bil­lion in provincial revenue during the previous financial year against a tar­get of Rs129 billion, without impos­ing new taxes. He said the government had set a revenue target of Rs180 bil­lion for the current financial year and expressed confidence that collections could reach Rs200 billion.

Officials briefing the ceremony said the Digital KP 2030 initiative envis­aged the progressive digitisation of government services, financial trans­actions and administrative systems, while more than 100,000 young peo­ple would receive training in artificial intelligence and advanced digital skills.

In keeping with the policy’s digi­tal-first approach, the government also replaced the conventional printed pol­icy document with a QR code, allowing stakeholders to access the document electronically.

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